Now Hiring - Customer Solutions Agent in Battle Ground, WA

Job Description

** We need people like YOU **

Are you looking for a career where you can showcase your insurance and customer service skills while having growth potential? VanClark Insurance is looking for a Full-time Insurance Licensed Customer Service Representative. With your great work ethic and people skills, we know you will be committed to creating the best experiences for our customers. Apply today and talk to us about this opportunity. Dont let it pass you by.

Must currently possess or be willing to obtain a Property and Casualty License. License assistance and training are available for the right individual.

In-office position

Salary Range: $55000.00 - $75000.00 per year

• Base Salary Plus Commission Plus Bonus
• Base Salary Based on Experience
• Performance Bonuses
• Warm Leads Provided
• Licensing Assistance
• Paid Time Off (PTO)
• Birthday Off
• Evenings Off
• Weekends Off
• 12 Paid Holiday a year
• 401k Plan with 6% match and 100% vested after 90 days
• Career Growth Opportunities
• Professional Development
• Mentorship
• Continuing Education Opportunities
• Hands-On Training
• Professional Work Environment
• Team Building Activities
• Health Reimbursement Account
• Costco Membership

• Be excellent at relationship-building and customer service
• Follow-up on leads generated from referrals, warm leads networking, marketing, and lead databases.
• Educate clients on the insurance policies that best suit their needs, develop insurance quotes, make sales presentations, and close sales.
• Contact customers for cross-selling / account rounding opportunities, shop renewals, and handle objections to win back customers.
• Meet goals and objectives as established.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Update client information, issue Insurance Documentation (COI, ID cards, etc.), and process policy changes.

• Must currently possess or be willing to obtain a Property and Casualty License.
• License assistance and training are available for the right individual
• 1+ years of insurance or financial services experience
• Must understand the value of Attendance, Honesty and Attitude
• Basic computer software knowledge
• Strong communication skills, both oral and written.
• Ability to prioritize and have an eye for detail
• Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
• Confident, self-starter who works well independently.